CUSTOMER CASE: PHB DEVENTER

The project Langs de Weiden in Hasselt (OV) offers residents a unique opportunity to live in a green, nature-inclusive environment. With a mix of housing types and a lot of attention to sustainability, it was crucial to not only inform buyers, but also actively involve them in the design process.

The challenge

In a project like Langs de Weiden, buyer guidance is often an intensive and time-consuming process. Future residents want to personalize their home, but implementing all these options clearly and efficiently can be a challenge. How do you ensure a personal approach without slowing down the process?

The solution

  • Visual Personalization: Buyers could immediately see how their choices impact the design of the home.
  • Efficient process: The digital system reduced manual work, allowing changes to be processed faster.
  • Improved customer experience: Buyers felt actively involved in the process, resulting in greater satisfaction.

Future

By actively involving buyers and making their choices visual, you not only create a better customer journey, but also a smoother process for the developer.

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